Elevate customer experiences by accelerating the mission to serve
Strengthen public trust with AI-driven services.
> End-to-end services on a unified platform
> Support better citizen experiences while protecting sensitive data
> Modernize systems to increase efficiency across agencies
Get this brochure to strengthen public trust by completing this form.
How can digital transformation improve government services?
Digital transformation can reshape government services by improving trust, transparency, and efficiency. By utilizing platforms like ServiceNow Public Sector Digital Services, agencies can provide personalized and unified experiences for citizens. This includes streamlining processes, reducing manual tasks, and enabling self-service options, which ultimately leads to faster service delivery and better overall satisfaction. Currently, only 27% of government organizations are achieving personalized experiences, indicating significant room for improvement.
What role does security play in customer experience?
Security is crucial in fostering trust and delivering a positive customer experience. With increasing concerns about data privacy and cyber threats, government agencies must prioritize the secure handling of sensitive information. The Now Platform offers robust security measures, including encryption and zero-trust access, to protect citizen data. As 55% of governments recognize that security and transparency are key to building trust, implementing secure solutions is essential for enhancing customer experiences.
How can agencies improve workforce productivity?
Agencies can improve workforce productivity by automating and optimizing processes through platforms like ServiceNow. This allows employees to focus on high-impact tasks rather than manual processes. By providing a unified view of tasks and enabling collaboration across departments, agencies can streamline operations and reduce resolution times. Research indicates that 53% of governments plan to implement guided and automated solutions to enhance collaboration and efficiency in the coming years.
Elevate customer experiences by accelerating the mission to serve
published by NAC Group
NAC is a leader as an end-to-end technology distributor, putting a singular focus on our customers’ needs. Our expertise provides solutions for every moving part of the Information Technology world. Our expert staff is comprised of personnel specializing in solutions for all business types and sizes including Small Business, Enterprise, Local Government, Education, and Federal users. As a partner to many IT equipment manufacturers, our staff members are up to date on the latest technology in the industry allowing us to engineer the most efficient and profitable solution for any environment. In addition to new technology, NAC is also a leader in servicing and expanding the life of legacy environments. As a Trusted Supplier to the DoD we have successfully prevented many of our clients from having to endure costly technology refreshes by providing support for EOL and discontinued hardware. No matter if your company needs and advancement in its infrastructure or support to keep its current infrastructure up and running, NAC has a solution!
Sign in with LinkedIn